Monday, June 30, 2008

Mercedes-Benz Sales

Cynthia and Tana are fantastic. This was the best car buying experience I have ever had. Thanks.

James O.
6/10/08

Mercedes-Benz Sales

Lindsay Evans is an excellent representative of the dealership. The buying experience was very pleasant. I want to add that the receptionist at the dealer (Nancy) is a tremendous asset. She makes everyone feel so welcome.

Nancy R.
6/03/08

Mercedes-Benz Service

The service staff is always so ready to help! I barely got my car to the service garage (starter wouldn't turn over) with no advance appointment and they got my car right in and fixed by the next day. Great job!

Thanks,

Jana S.
6/26/08

Mercedes-Benz Service

I just relocated from Southern CA ,the service at this facility was the best I have ever had and Sheryl Parkins was great.

David C.
6/26/08

Mercedes-Benz Service

It's always nice to bring my car to a place where everyone is friendly, explains everything that needs to be done and what should be done the next time I bring it in.

Sonja K.
6/27/08

Mercedes-Benz Service

I have always been impressed with the service I receive at Barrier. Marc Larsen does a great job.

Douglas M.

Volvo Service

Mr. Hughes,
Just a quick note to say “thank you” for the great service I received from Erik Borgen in the parts department. Tuesday morning while changing the battery on my remote key fob (V50), I unknowingly lost a very tiny spring the hold the latch in place that keeps the key in the remote. Frustrate that it no longer worked properly I came to the parts dept and showed the problem to Erik. Erik investigated the situation with service dept. (since no spring was listed in the parts catalog) and determined the problem. Cost to replace key fob, computer chip and reprogramming was going to cost almost $200.00. Erik went upstairs to the “bone yard” as he called it, and found a non-operational key fob that still had a spring in it. He quickly added the spring to my unit and I was on my way.

Now that is what I call Customer Service!


Gary