Audi Customer Service

I just wanted to let you know that you have a great service team. I came in this morning and was running late (my fault) and needed a tail light assembly replaced on my A3. I was worried about making a meeting at work on time. Kevin went above and beyond the call of duty, sending me to parts to get the part and doing the swap out himself, getting me on my way far ahead of the time I thought. His "get it done" attitude and helpful approach was truly an example of excellent customer service and I believe he should be commended and rewarded for this attention to detail. Congratulations and thank you! Janelle P.