Monday, July 20, 2009
Porsche Customer Service
Comments: Andrew and Gary make it a real pleasure to make the long trek from Tacoma to Bellevue worthwhile. They are a great front team for the mechanics that do the excellent work on my cars and are never seen. Thank you TEAM PORSCHE! Henry O.
Friday, July 17, 2009
Audi Sales Customer Service
I wanted to take just a brief moment of your time to congratulate two members of your Audi sales staff and let you know what a superb job they did in representing your dealership.
I have been working with Cheryl Jones for more than eight months, assisted ably of recent by Brandon Taylor. Both have been the virtual embodiment of your long time advertising theme of unparalleled customer service; taking "taking care of the customer" to a new height.
I have been buying cars for over 40 years and I can say, without a doubt, getting in to this A 5 was by far the most unusual buying experience I've had. Through the many ups and downs over many months Cheryl hung in there with me with grace , professionalism and patience. I couldn't have asked for a better representative of your firm; she certainly brought your mantra of exceptional customer service to life. What a wonderful asset to have on your team!
While Brandon didn't work with me as long as Cheryl, he was no less impressive. His laser-like focus to ensure I got the car I wanted and all my questions and concerns were addressed expeditiously was impressive. Brandon brings a winning personality and an intense desire to provide truly exceptional customer service to whatever he did. He was a real pleasure to work with and is undoubtedly one of your raising stars.
Thanks for hiring and supporting two really great people and fine salespersons. Cheryl Jones and Brandon Taylor "did you proud" as the old southern saying goes.
Sincerely, Floyd C.
I have been working with Cheryl Jones for more than eight months, assisted ably of recent by Brandon Taylor. Both have been the virtual embodiment of your long time advertising theme of unparalleled customer service; taking "taking care of the customer" to a new height.
I have been buying cars for over 40 years and I can say, without a doubt, getting in to this A 5 was by far the most unusual buying experience I've had. Through the many ups and downs over many months Cheryl hung in there with me with grace , professionalism and patience. I couldn't have asked for a better representative of your firm; she certainly brought your mantra of exceptional customer service to life. What a wonderful asset to have on your team!
While Brandon didn't work with me as long as Cheryl, he was no less impressive. His laser-like focus to ensure I got the car I wanted and all my questions and concerns were addressed expeditiously was impressive. Brandon brings a winning personality and an intense desire to provide truly exceptional customer service to whatever he did. He was a real pleasure to work with and is undoubtedly one of your raising stars.
Thanks for hiring and supporting two really great people and fine salespersons. Cheryl Jones and Brandon Taylor "did you proud" as the old southern saying goes.
Sincerely, Floyd C.
Monday, July 6, 2009
Barrier Customer Service
Always a pleasure with Barrier, which explains why we have two Barrier Volvo's in addition to the Porsche. Peter W.
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