Friday, October 30, 2009

Porsche Customer Service

First time servicing my car at this location. Everything from Hans picking me up to the wonderful service dept. I am always impressed with Porsche-from the car, employees and the atmosphere. Congratulations! Janet R.

Tuesday, October 27, 2009

Monday, October 19, 2009

Volvo Customer Sales

Dear Linda,

I wanted to write a short note to say “Thank You” for all your sales
assistance, professionalism, and impressive Volvo product knowledge when
we made the deal two weeks ago to purchase a 2007 Certified Pre-Owned
Volvo S-80 at Barrier Volvo. Dealing with you...and Dave O’Brien was a
pleasure!

I don’t know if I mentioned (it’s irrelevant anyway) but a day or two before I
drove over from Seattle to Barrier Volvo in Bellevue, I researched a few local
Volvo dealers on the web to try and find a car for my wife. In all fairness I
gave them the same information I gave you: my contact info, timetable,
make, model, color preferences, price range, etc.

But here’s the interesting part: It’s been over two weeks--and would you believe I still haven’t had an email response or a follow up call from either of the ‘other’ dealers??

Amazing! No wonder Barrier Volvo is selling cars! Bottom line is: Janis
LOVES her Volvo and we’re very happy with deal we made and the Barrier
experience! Thanks again and count on us for a referral.

Sincerely yours, Scott F. & Janis M.

Wednesday, October 14, 2009

Porsche Customer Service

I’d like to call your attention to the outstanding service I received at Barrier Porsche service recently. Gary Katlin and Jeff Falconer went far beyond good service and provided me with super service. The details are complicated but basically Gary helped me with warranty issues on a used Cayenne I bought from Bellevue Lexus. I’ve rarely if ever received customer service as good as my recent experience with Barrier Porsche. Count me as one very happy customer!

Dr. James M.

Associate Vice President